Frequently Asked Questions

You can check your model code in the "Compatible Device / Model List" table on product pages, or use the "Compatible Part Finder" on our home page. If you cannot confirm, simply send a photo of the device label to our WhatsApp line.

Sole proprietorships or limited/joint-stock companies operating in the HVAC and refrigeration sector can apply via the "Become a Dealer" form with their tax certificate. Once approved, a wholesale dealer discount between 20% and 35% is automatically applied to your account.

All orders placed on weekdays until 16:00 are dispatched the same day via our contracted Yurtiçi Kargo branch. Delivery is next day to Istanbul and nearby provinces and 1-3 business days elsewhere in Turkey. Compressors and heavy gas cylinders are shipped in special safety packaging.

All compressors and electronic boards we sell are brand new, in original packaging and covered by distributor warranty. For warranty validity on compressor replacements, flushing the piping, replacing the filter drier and proper evacuation are required by manufacturer standards.